We offer TeleHealth consultations via telephone or via video using the AMS Connect App. The AMS Connect App may be downloaded from the Apple App Store or Google Play. The AMS Connect App may also be used to book, confirm and cancel your appointments at Pear Tree.

All TeleHealth consultations incur a private fee, the same as face-to-face consultations. For all Tele-Health booked online, you will be asked to provide your card details for payment. For appointments booked via phone our friendly receptionists will take your card details for processing post appointment. After your appointment all payments will be processed to Medicare and your rebate will come back to you via your nominated bank account (usually within 24-48 hours).

To be eligible for a Medicare Rebate, you MUST have seen a GP face-to-face in the previous 12 months, except for children under the age of 12 months. If you do not meet this criteria, you will incur a full fee, with no Medicare rebate. Please call us on 08 7228 5818 if you have any queries.

We can send pathology and imaging requests, referrals and medical certificates by email (with your consent). Prescriptions may be sent via eScript. We can send your script as a QR code as an SMS to your mobile phone or to your email account. You can then fill the prescription at the pharmacy of your choice.

TeleHealth Tips for consultations with Kids