Telehealth Tips for Kids

Please take your child directly to the Emergency Department / Call 000 if:

  • Aged under 3 months with a temperature of 38 degrees or more
  • Aged under 3 months and not feeding
  • Very pale or hard to wake
  • They are having trouble breathing
  • They have a rash and a headache, stiff neck or back pain
  • Unwell with a fever and a skin rash that does not turn to skin colour (blanch) when you press it

Preparing for your consultation

If your child is unwell please record the following and send through to our reception via email to prior to your telehealth appointment

  • Child’s name and age
  • Weight or best estimate of this (bathroom scales fine)
  • Temperature (if you have a thermometer)
  • Respiratory rate (count for 60 seconds, one breath in and out counts as 1 breath). If outside of the ranges below please call our reception to arrange an urgent assessment.
    • Newborn: 26-60 breaths per minute
    • Age <1 year: 25-55 breaths per minute
    • Age 1-4 years: 20-40 breaths per minute
    • Age 5-10 years: 16-34 breaths per minute
  • A 15 second video (if you can) of your child with their top off to allow us to visually assess their breathing
  • A picture of any rash